Waste Management Struggling To Complete Town of Ashland Trash Routes

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ASHLAND – Waste Management could not complete Monday’s routes, said the Town of Ashland on November 28, after 7:30 p.m.

“Not the update I wanted to give tonight, but I wanted to let everyone know that WM could not complete today’s route. It appears that the areas still left are on the western side of town,” posted the municipality.

The Town said Waste Management “has told us they “will have a vehicle in tomorrow (Tuesday) to complete last Friday and Saturday’s trash pickup.”

“We have been experiencing several challenges with our contracted trash and recycling provider, Waste Management recently. Please know that we take these issues very seriously and are in contact with the company on a regular basis. Sadly, there have been many unforeseen issues with staffing and reliable vehicles leading to delays in trash, recycling and yard waste pick up,” posted the Town of Ashland Monday afternoon.

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“These issues are not limited to Waste Management and Ashland; apparently all haulers are dealing with the same challenges. We are doing our best to be patient with Waste Management and are discussing solutions and compensation for these delays,” posted the Town of Ashland earlier today.

“We are now asking you for your patience as they try to catch up on the missed work over the past few weeks and find better ways to work more efficiently and live up to the contract they have signed with us,” posted the municipality on its social media.

“With this said, they are sending two trucks out today for yard waste and another for trash pickup to finish up last week’s route. Thank you again for your patience. If this happens again in the future please send an email to dmiller@ashlandmass.com with your address so that we know the areas of town that did not receive their service,” wrote the municipality on social media just after 1:30 p.m.

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