UPDATED: MBTA General Manager Leaving in January

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BOSTON – The General Manager of the MBTA announced today, November 1, to employees he will be leaving at the start of the new year in 2023.

“It is with mixed emotions that I share with you the news that January 3rd, 2023 will be my last day at the MBTA. Serving as MBTA General
Manager has been the experience of a lifetime and it has been my honor and privilege to work with all of you,” wrote MBTA General Manager Steve Poftak.

“While we have faced and will continue to face challenges, I believe in the strength and resilience of the MBTA. As I look back on my four years as General Manager, I take great pride in what we have accomplished together. We kept service going (and made it better) through a global pandemic. In a world where a lot of people stayed home, the MBTA was out there serving our transit dependent customer,” wrote Poftak to employees.

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“And while we know we have more work to do on safety, we have made great strides as an organization, building staffing, expertise, and above all, commitment to making the system as safe as it can be. We have also taken the term “Building a Better T” and put it into action – investing billions of dollars into modernizing the system with real results – modernizing the bus fleet, building out commuter rail infrastructure, completing the GLX extension, and major
improvements across the core system – just to name a few,” wrote the GM today.

“Steve Poftak’s resignation, a few weeks after I led a Senate hearing in Boston on the monumental failures of leadership at the T, is long overdue,” said Senator Elizabeth Warren. “We now have a critical opportunity to make much-needed changes and ensure our public transit system is safe, reliable, and first-rate. With visionary leadership, sufficient resources, and effective oversight, we can get the T back on track for its riders and workers – and the people of Massachusetts deserve nothing less. ”

“While I will be leaving in January, please know that I will continue to support the MBTA and its workforce. For the next few months, I will be focused on preparing for the transition to a new administration and to new leadership here at the MBTA. For now, please accept my gratitude for the essential work you do every day here at the MBTA,” wrote Poftak to employees.

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