City of Framingham: If You Test Positive For COVID, Call Our Health Department

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FRAMINGHAM – Framingham residents who test positive for COVID-19 and have not heard from the City’s Public Health Department within 24 hours should call to enable contact tracing and hear about further instructions and potential help, announced the City of Framingham in a press release today, September 16.

Framingham has been listed by the state as a high-risk community for the coronavirus.

Yesterday, SOURCE published a report that some individuals who tested positive had not received calls for contact tracing more than 72 hours after they received their test result.

If you are a Framingham resident and have tested positive for COVID-19 but did not receive a phone call from a Framingham nurse twenty-four
hours after receiving your test results, please call the Framingham Department of Public Health at 508-532-5470, said the City today in a press release.

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“The department conducts contact tracing for every single newly diagnosed person in the City. Contact tracing includes notifying the people who were potentially exposed and the owners of the businesses or places of employment where potential exposures occurred to inform and counsel them on next steps,” said the press release.

The Health Department also can advise the newly diagnosed on what they need to do to keep loved ones safe, and possibly help with food and
medicine delivery and/or provide housing at a hotel to enable isolation, if needed, according to the City of Framingham

“While the State informs the City of those who receive a positive COVID-19 diagnosis, the City does not always receive accurate contact information, delaying contact tracing efforts,” said the City in a press release.

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