Pivoting in Business: United Home Experts

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Editor’s Note: This is a new series on SOURCE highlighting how businesses are changing or pivoting their business during the coronavirus pandemic. If you wish to be featured, email editor@FraminghamSOURCE.com


United Home Experts

Owner: John & Lorri Dudley

Address: Pleasant Street in Ashland

Phone: 508-881-8555

Website: https://unitedhomeexperts.com/

Facebook page: https://www.facebook.com/UnitedHomeExpertsNE/

Instagram page: www.instagram.com/unitedhomeexperts/

How long in Business: 22 years

What are you doing differently since the COVID-19 pandemic began? 

Deemed an essential service to the public, United Home Experts™ is open during the advisory given to Massachusetts residents by local state officials amidst this COVID-19 season.

It is imperative to our customers we remain fully operational and also, take precautionary methods to ensure the health and safety for you, as our customers, and our team and their families.

Our team has instated preventative measures including, but not excluded to the following:

  • We’ve made video appointments available for all of our customers and team members to communicate digitally and eliminate in-person contact.
  • Field staff and our office team members are supplied with antibacterial soaps, disinfectant wipes and sprays.
  • Our team continues to practice frequent hand washing and safe office procedures to ensure the safety of all.
  • We haven’t had any team members who’ve contracted COVID-19, however, any employee who has experienced any level of mild sickness, lives within a household with any sickness, or is at-risk has been instructed to remain at home until all symptoms have passed and cleared for the recommended 14 days of self-quarantine.

As a small, family-owned business who thrives and continually grows because of our amazing customers, we could not be more grateful to those who’ve reached out and expressed their appreciation of our team, especially during this time.

Please do not hesitate to reach out to our team for any questions you may have regarding your project.

United together, remaining hopeful and optimistic, while respecting the brevity of this season, we remain committed to helping you love your home again.

Tell SOURCE readers something unique about your business: Our facility is located in the heart of Ashland in what is known as the “Old Gamewell Building” to locals, but now known as the MetroWest Design Center.

How does United Home Experts contribute to the fabric of your community? We are a family-owned and professionally operated exterior home and building improvement company, grounded by great people that love the craft. We’re changing the face and reputation of the home improvement industry by uniting top quality products, 22 years of experience on New England homes, innovative technology and some of the most talented and kind people on earth.

How can MetroWest residents Help Your Business? Consider United Home Experts for your repairs and exterior projects. Our promise is to not only help to keep your family safe and secure, but we will do everything we can to help you love your home again.

For someone unfamiliar with your business, what one item/service from your business would you recommend? Siding, Painting, Roofing, Windows and Doors.


Photos courtesy


email: editor@FraminghamSource.com call or text at 508-315-7176

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