{"id":96284,"date":"2023-02-09T06:30:00","date_gmt":"2023-02-09T11:30:00","guid":{"rendered":"https:\/\/framinghamsource.com\/?p=96284"},"modified":"2023-02-12T15:44:28","modified_gmt":"2023-02-12T20:44:28","slug":"insurance-companies-providing-first-class-customer-service-honored-by-dalbar","status":"publish","type":"post","link":"https:\/\/framinghamsource.com\/index.php\/2023\/02\/09\/insurance-companies-providing-first-class-customer-service-honored-by-dalbar\/","title":{"rendered":"<strong>Insurance Companies Providing First-Class Customer Service Honored by DALBAR<\/strong>"},"content":{"rendered":"\n<p>In full transparency, the following is a press release submitted to SOURCE media through its business wire service<\/p>\n\n\n\n<p>***<\/p>\n\n\n\n<p><strong>[broadstreet zone=&#8221;53820&#8243;]<\/strong><\/p>\n\n\n\n<p>MARLBOROUGH &#8211; Over the past year, two firms offered life insurance clients unmatched customer service, earning them DALBAR\u2019s Insurance Service Award for 2022. DALBAR is delighted to announce the award winners, whose customer service interactions were meticulously evaluated using industry best practices and exceptional service benchmarks.<\/p>\n\n\n\n<p>The 2022 award winners are:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Guardian Individual Markets Contact Center<\/li>\n\n\n\n<li>Pacific Life \u2013 Life Insurance Division<\/li>\n<\/ul>\n\n\n\n<p><strong>[broadstreet zone=&#8221;59948&#8243;]<\/strong><\/p>\n\n\n\n<p>\u201cInvestors want peace of mind, particularly in times of economic distress, which many families are feeling today. Insurance companies provide their clients with peace of mind not just through the insurance products they offer, but also through the care they provide to their insured. DALBAR\u2019s Insurance Service Award winners have demonstrated that excellence in customer service is a priority and they have effectively executed on that vision,\u201d said Cory Clark, Chief Marketing Officer at DALBAR, Inc.<\/p>\n\n\n\n<p>The Dalbar Service Award is based on a comprehensive, independent year-long audit of the quality of contact center interactions. To earn recognition, firms must perform at a high level measured by criteria looking at all aspects of the service experience, including relationship building, transactional elements, and industry expertise, amongst others. DALBAR\u2019s proprietary criteria are based on industry best practices and superior service standards.<\/p>\n\n\n\n<p><strong>[broadstreet zone=&#8221;59945&#8243;]<\/strong><\/p>\n\n\n\n<p>DALBAR awards are recognized in the financial community as the standard of excellence.<\/p>\n\n\n\n<p>DALBAR is an independent third-party expert, providing audits, evaluations, ratings, and due diligence. DALBAR certifications are the mark of excellence in the financial services community.<\/p>\n\n\n\n<p><strong>[broadstreet zone=&#8221;59947&#8243;]<\/strong><\/p>\n\n\n\n<p><strong>[broadstreet zone=&#8221;99032&#8243;]<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In full transparency, the following is a press release submitted to SOURCE media through its business wire service *** [broadstreet zone=&#8221;53820&#8243;] MARLBOROUGH &#8211; Over the past year, two firms offered life insurance clients unmatched customer service, earning them DALBAR\u2019s Insurance Service Award for 2022. DALBAR is delighted to announce the award winners, whose customer service [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":96285,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false},"categories":[9,193],"tags":[5714,20848,20849,194,20850],"class_list":["post-96284","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","category-marlborough-source","tag-award","tag-dalbar","tag-guardian-individual-markets-contact-center","tag-marlborough-source","tag-pacific-life-insurance"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Insurance Companies Providing First-Class Customer Service Honored by DALBAR - Framingham Source<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/framinghamsource.com\/index.php\/2023\/02\/09\/insurance-companies-providing-first-class-customer-service-honored-by-dalbar\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Insurance Companies Providing First-Class Customer Service Honored by DALBAR - Framingham Source\" \/>\n<meta property=\"og:description\" content=\"In full transparency, the following is a press release submitted to SOURCE media through its business wire service *** [broadstreet zone=&#8221;53820&#8243;] MARLBOROUGH &#8211; Over the past year, two firms offered life insurance clients unmatched customer service, earning them DALBAR\u2019s Insurance Service Award for 2022. 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