Ashland Firefighters Phelan & Dow Recognized For Heroic Efforts By MetroWest Medical Center

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FRAMINGHAM – MetroWest Medical Center honors Ashland Paramedic-Firefighters Ryan Phelan and Douglas Dow, as May’s “Call of the Quarter.”

The “Call of the Quarter” is a new initiative by the Medical Center designed to honor local first responders for the heroic life-saving measures they take each month in the communities they serve.

This announcement also comes during National EMS Week (May 16-22).

Both Phelan and Dow took an emergency call and identified a STEMI in a patient. A STEMI is an ST- Elevation Myocardial Infarctionis, which is a serious type of heart attack during which one of the heart’s major arteries is blocked.

The paramedics transmitted the EKG to Dr. David Morris at MetroWest Medical Center, so he could activate the emergency cardiac team. During a cardiac catheterization, a blockage was found in the patient’s heart and stenting was performed in a timely fashion.

“Each and every day, our local first responders put themselves on the front line to save countless numbers of lives,” said Ava Collins, CEO of MetroWest Medical Center. “Saying ‘thank you’ doesn’t seem like enough, but it is the least we can do to honor their selfless acts of bravery. I am proud to recognize Ryan and Douglas for their heroic actions.”

The Emergency Department at MetroWest Medical Center prides itself on the collaborative partnership with area first responders.

The Hospital will continue to recognize the exceptional work of many other paramedics through the “Call of the Quarter” program.


MetroWest Medical Center is the largest community health care system between Worcester and Boston. It provides services in two locations: Leonard Morse in Natick and Framingham Union in Framingham.


Photo and press release submitted to SOURCE media for publication


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