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NATICK – The Starbucks at the Natick Mall was closed this holiday weekend and will be closed next week, due to a positive COVID case.

SOURCE readers said the mall location was closed today, November 28 & Black Friday, November 27.

“We recently learned that one of our partners (employees) at the store received a positive diagnosis for COVID-19, and along with those determined to have been in close contact with them, has been self-isolating at home. As soon as we learned of the diagnosis, we immediately activated our protocols and closed the store to initiate a deep cleaning following all recommended guidelines from public health authorities,” said a spokesperson from Starbucks corporate.

“Due to staffing limitations, the store remains temporarily closed until December 7,” said the spokesperson.

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Starbucks “respectfully require customers follow social distancing and safety protocols recommended by public health officials, including wearing a facial covering when visiting our stores. It is our responsibility to protect our partners and comply with local public health mandates. As such, our partners have the right and responsibility to refuse service to customers who are not wearing facial coverings. As we continue to ensure the health and well-being of our partners and customers, we have temporarily closed our restrooms to the public in stores where the café or café seating is unavailable, with exceptions made for uniformed emergency responders and those covered by Ally’s law.”

“Starbucks is also taking precautio­­ns for every partner that works in its stores to protect them and their customers. Prior to beginning every shift, all partners complete a pre-check, including taking their temperature, to ensure they are ready and able to work. Partners are also required to wear facial coverings during their shifts and continue to frequently wash their hands. They also have the option to wear gloves.”

“All stores use the “Clean, Safe and Ready” system to ensure the well-being of partners and customers, cleaning high touch surface areas as frequently. Additionally, we have installed plexiglass POS shields and bar guards to better protect both partners and customers.”

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photo courtesy of Starbucks

By editor

Susan Petroni is the former editor for SOURCE. She is the founder of the former news site, which as of May 1, 2023, is now a self-publishing community bulletin board. The website no longer has a journalist but a webmaster.