Rave Mobile Safety Honors Outstanding Customer Achievements at Annual Summit

The following is a press release submitted to SOURCE media through its business wire service.

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FRAMINGHAM – Rave Mobile Safety (Rave), announced the recipients of its annual Trailblazer and SmartSave awards programs this week.

Fairbanks North Star Borough, Alaska, the Missouri University of Science and Technology and Dillard’s Incorporated received the 2020 Rave Trailblazer Award while Ottawa County Central Dispatch Authority and Eaton County Central Dispatch were presented with the 2020 Rave SmartSave Award.

Rave is headquartered in Framingham.

Since 2017 the Rave Trailblazer Award has formally recognized Rave customers who have gone above and beyond to provide a safe community through effective and innovative uses of technology. While all Rave customers dedicate themselves to their critical mission of protecting the populations they serve, these awardees have taken truly unique approaches to engaging with their communities and establishing collaborative partnerships that enhance safety.

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Fairbanks North Star Borough, Alaska, was recognized for leadership in public safety collaboration and advancing lifesaving technologies for improving community safety and disaster response, while the Missouri University of Science and Technology was awarded for achievements in incorporating lifesaving technologies into daily campus safety operations and emergency response. Dillard’s Incorporated was named a Trailblazer in response to the company’s dedication to advancing employee, workplace and customer safety through the incorporation of lifesaving technologies.

“As we’ve encouraged campus community members to actively participate in their safety, the Rave Guardian app has given faculty, staff and students an avenue to communicate with the University Police Department that’s literally in the palm of their hand,” said Chief Doug Roberts, Missouri University of Science and Technology. “With Rave Guardian, we’ve become more involved with students and improved our visibility, resulting in an increase in incident reports and greater peace of mind on campus.”

The SmartSave Award recognizes customers’ efforts to incorporate lifesaving technologies into their 9-1-1 emergency communication operations for their communities, using solutions like the Rave 911 Suite, Rave Panic Button, Rave Alert and Rave Guardian to positively impact emergency calls and response.

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Ottawa County Central Dispatch Authority leveraged the Rave 911 Suite chat feature to communicate with several callers via text—a crucial channel to learn more about an emergency situation and be able to send help when callers cannot communicate verbally. For Eaton County Central Dispatch, those chat capabilities proved lifesaving when individuals in domestic violence situations needed emergency assistance but couldn’t communicate verbally. Thanks to Eaton County’s use of the chat feature, dispatchers were able to get the information needed so that first responders could safely reach those in need.

“Our goal is to leverage every tool at our disposal to provide the best response possible to our community in the moments when it matters most,” said Michael Armitage, Central Dispatch Director at Eaton County. “We are proud that our lifesaving use of chat within the Rave 911 Suite, which is a vital link between public safety and our community, has been recognized.”