BOSTON – Today, June 15, the MBTA also announced a one-time extension of its Commuter Rail ticket expiration policy.
Understanding that many Commuter Rail customers were unable to use their tickets and passes due to the recent stay-at-home orders during the pandemic, beginning June 22, Commuter Rail customers may use expired paper tickets that were valid on March 10, 2020, onboard for the next 90 days.
For expired mTickets, customers do not need to take any action – the MBTA will automatically push new mTickets to customers’ apps on June 22 for use over the next 90 days.
If customers do not use these tickets before they expire, the MBTA will push re-expired tickets at the end of the state of emergency.
Customers also should note that the MBTA is unable to re-issue tickets earlier than June 22.