Outdoor Window Visits Begin at Heritage & Mary Ann Morse Health Care

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FRAMINGHAM _ Mary Ann Morse healthcare facilities will began outdoor window visits starting June 3.

“After working carefully with all of our regulatory agencies, we are pleased to begin to offer the thing that we have missed the most during this COVID-19 pandemic and that is in-person visits with families,” said the healthcare facility, which operates in Natick & Framingham.

“As much as possible, we will continue to use alternative electronic methods for communication between Residents and visitors, such as Skype, FaceTime, Messenger, and other methods of communication,” said the healthcare facility.

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“We are now able to allow in-person visitation at designated window visitation spaces,’ said the facility, but there are safety and infection control measures that must be taken. They include:

• Visits with a Resident in the designated space must be scheduled in advance and are dependent on permissible weather conditions, availability of outdoor space, availability of staff, and the health and well-being as well as the desire of the resident.
• Visitors must be limited to no more than a party of two individuals for each Resident. Every visitor must agree to all conditions of the window visit guidelines
• A Resident who is unwell, is being quarantined, or on isolation precautions is unable to be visited except for certain compassionate care circumstances.
• Windows must remain closed at ALL times
• A visitor must remain at least six (6) feet from all Residents and staff member(s) at all times during the visit.
• Visitors must wear a face covering or mask for the duration of the visit. The facemask must be covering the NOSE and MOUTH of the visitors at all times.

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“We have some additional sound equipment coming in next week to aid with window visits. For the time being, please bring a cell phone with you. When you sign up for an appointment, please include the cell phone number of the phone you will have with you. Staff will be assisting Residents dialing your number,’ said Mary Ann Morse healthcare.

“In order to accommodate as many visits as possible and to allow for proper disinfecting between visits, the length of a window visit, will be limited to 15 minutes at this time,’ said the healthcare facility.

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Visitors were asked to limit visits to once a week, as “we start this program,’ said the healthcare facility.

If you would like to schedule a window visit, please use this signup link: https://www.signupgenius.com/go/904054EA4A72DA0FD0-heritage

Mary Ann Morse operated in Natick and at Heritage on Water Street in Framingham.

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