FRAMINGHAM – RAIN Group, a global sales training and performance improvement company, announced that Dave Shaby has joined the company as Chief Operating Officer.
Shaby brings two decades of experience leading people and functions focused on improving brand, revenue, profitability, and customer experience.
In his new role, Shaby will be responsible for driving company growth and client success along with providing leadership with respect to company operations and people practices.
“Dave has not only had impressive sales responsibility throughout his career, but also operational responsibility for a publicly traded company,” said Mike Schultz, co-president at RAIN Group. “Experience aside, Dave possesses the same value driving outlook, focus on customer centricity, and commitment to investing in the company and team. He will help us to drive quality, differentiation, and leadership in our market.”
Prior to joining RAIN Group, Shaby was an executive with Bright Horizons (NY for more than 18 years and held multiple leadership positions, including SVP of Emerging Growth, SVP of Corporate Marketing, SVP of Business Operations, SVP of Consumer Marketing, VP of Consumer Services, and VP of Operations. Before Bright Horizons, Shaby was National Manager of Sales and Operations and University Partnerships at Linkage.
In his most recent position with Bright Horizons, he was responsible for operations and marketing, with revenue over $50 million. He successfully developed and led a new division from ground up where he created new growth processes, internal trainings, and a toolset adopted by the operations team. Shabyexceeded targeted growth goals within the first six months of forming the new division.
“I’ve been a client of RAIN Group, co-presented with the company at the Strategic Account Management Association’s conference, and helped RAIN Group develop trainings over the years,” shared Shaby. “Making a difference and working with mission-driven people and cultures is what I’m passionate about. I’m looking forward to contributing in ways that compliment all of the tremendous team players.”
Shaby received his B.A. in Business Administration from Ithaca College in Ithaca, NY and holds an M.A. in Journalism from Northeastern University in Boston.
Shaby has taught at Babson College and is currently an adjunct faculty member at Brandeis University.
“We’re very fortunate to have someone of Dave’s caliber join the team. It’s pretty extraordinary what he’s accomplished in his career. This is a win for our entire organization,” said John Doerr, co-president at RAIN Group.
Founded in 2002, RAIN Group is a global sales training and performance improvement company that has helped hundreds of thousands of salespeople, managers, and professionals in more than 75 countries significantly increase their sales results. Headquartered in Framingham, office locations include Bogotá, Geneva, Johannesburg, London, Mumbai, Seoul, Sydney, and Toronto.
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