Mass Attorney General Announces $1 Million-Plus in Grants For Consumer Advocacy Programs

The following is a media release from the Massachusetts Attorney General’s office, submitted to SOURCE.


BOSTON – Massachusetts Attorney General Maura Healey announced today, August 15, her office has awarded $1.17 million in grant funding to 17 local consumer advocacy programs across the state.

Among those who received a grant was the Consumer Assistance Office of Metro West in Natick. 

“My office advocates for consumers every day, and we rely on these programs to help educate consumers and provide them with assistance,” said Healey. “We are pleased to announce these grants and are grateful for our ongoing partnerships with these organizations.” 

As part of its services to consumers, the AG’s Office uses settlement funds to provide grants to a statewide network of Local Consumer Programs (LCPs). Every year, the LCPs handle thousands of consumer complaints in their own regions where their local knowledge and community involvement enable them to provide effective assistance and services to help consumers resolve disputes. The LCPs can provide information to callers concerning state and federal consumer protection laws and offer advocacy services to consumers.

In fiscal year 2019, these programs provided consumer services in more than 7,900 cases, returning more than $2.8 million to consumers. 

The LCPs receiving funding this year are:

  • Berkshire Regional Housing Authority in Pittsfield
  • City of Boston Mayor’s Office of Consumer Affairs and Licensing
  • City of Cambridge Consumers’ Council
  • City of New Bedford Department of Community Services
  • City of Revere Consumer Affairs Office
  • City of Springfield Mayor’s Office of Consumer Information
  • City of Worcester Office of Human Rights and Disabilities

  • Consumer Assistance Council of Cape Cod in Hyannis
  • Consumer Assistance Office of Metro West in Natick
  • Greater Lawrence Community Action Council, Inc.
  • MASSPIRG Education Fund in Weymouth
  • Medford Consumer Advisory Commission
  • Middlesex Community College Law Center Consumer Protection Program in Lowell
  • Neighborhood of Affordable Housing in East Boston
  • North Essex Dispute Resolution Center in Newburyport
  • Northwestern District Attorney’s Office Consumer Protection Unit in Greenfield
  • South Shore Community Action Council, Inc in Plymouth

To find a Local Consumer Program near you, please visit our website.

The Local Consumer Program is handled by Program Manager Elizabeth Murdock and Chief Laurin J. Mottle, both of the AG’s Consumer Advocacy & Response Division.

Framingham Source Editor Susan Petroni

Susan Petroni Framingham Source Editor Email: Phone: 508-315-7176

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