FRAMINGHAM – The 11-member City Council unanimously approved Alaa Abusalah as Framingham’s first Citizen Participation Officer, last night, December 4.
Mayor Spicer nominated her in November for the position, created by the City Charter.
For the last two years Abusalah has been employed by the city’s Community and Economic Development department, working in the Zoning Board of Appeals division.
In her new role as CPO, Abusalah will work with city departments, boards, commissions and committees to enhance public engagement, process citizen complaints and inquiries, and ensure compliance with public notice requirements. This position will also analyze data on citizen engagement, complaints and inquires, and will regularly submit reports as directed by the Mayor, according to a media release.
“As the new Citizen Participation Officer Ms. Abusalah adds another level of communication between the Mayor’s office and the community, as well as an analytical understanding of how we can better engage with and provide services to the residents of Framingham” said Mayor Spicer, in a media release.
No starting salary was released by the Mayor’s office, but the full-time position had an advertised salary of $65,573 to $70,939.
Abusalah earned a Bachelor of Science in Urban Studies, with a concentration in Public Administration and Urban Planning from Worcester State University, and completed course work in Architecture and Urban Planning from the Harvard School of Design.
Her diverse experience will be an asset to the Framingham community, said the Mayor’s office in a press release.
While she does not speaker Spanish or Portuguese, she is bilingual in English and Arabic.