Town of Framingham Hiring Assistant Social Services Supervisor

FRAMINGHAM – The Town of Framingham is advertising for a full-time Assistant Social Services Supervisor.

The position pays between $56,697 – $61,371.

The person would work with the Framingham Council on Aging.

The assistant supervisor would be responsible for assisting the Social Services Supervisor in advocating for, coordinating, and implementing social services in accordance with NASW standards for residents over the age of 60 in Framingham.

The work requires examining, analyzing and evaluating facts and circumstances surrounding individual problems, situations or transactions, and determining actions to be taken within the limits of standard or accepted practices.

The work consists of the practical application of a variety of concepts, practices and specialized techniques relating to a professional or technical field. Assignments typically involve evaluation and interpretation of factors, conditions or unusual circumstances; inspecting, testing or evaluating compliance with established standards or criteria; gathering, analyzing and evaluating facts or data using clinical assessment skills; or determining the level of intervention required to achieve solutions to a client’s problem.

The position:

  • Makes an assessment of older adult needs in regards to physical and mental health, and ability to function; provides case management services to identify appropriate actions and options available to seniors, adult children and families in need. Provides crisis intervention, as needed.
  • Refers participants for legal, financial, medical and psychiatric services; serves as liaison with health and service providers; provides for the continuity of care for participants assists with completion of various forms and applications for service, such as housing and other benefit programs.
  • Arranges transportation and volunteer transportation escort for participants.
  • Provides brief, supportive counseling for participants with psycho social needs or concerns. Develops and conducts psychosocial education programs and facilitates support groups.
  • Conducts outreach to the community of older adults via home visits and attendance at various events to promote participation in Center’s programs and services.
  • As a mandated reporter, files reports to Elder Protective Services, as warranted.
  • Identifies new and existing community resources and providers and updates support group information to older adults and caregivers.
  • Assists with loans, returns and donations of medical equipment.
  • Maintains confidential client files and records.
  • Attends educational seminars to remain abreast of changes or updates in elder social services.
  • Prepares and submits monthly statistical reports.

Applicants must have a Master’s Degree in Social Work or related human services field, and three to five (3-5) years of social services experience, preferably with elders; or an equivalent combination of education and experience.

Special Requirements: Preferred certified as a LCSW, and obtain CPR and defibrillator use certification after hire.

Knowledge of senior services available at the local, state and federal level. Working knowledge of Microsoft Windows, Microsoft Word and Excel programs.

Familiarity with Council on Aging operations.

Ability to assess and evaluate situations and provide appropriate counseling. Ability to mediate, collaborate, multi-task, and be patient and flexible.

Ability to access the Internet to obtain information in support of department operations.

Ability to clinically assess and evaluate a situation in order to secure a solution to a problem.

Skill in listening to older adults and offering fair and impartial counseling.

Skill in handling crisis situations calmly and effectively. Proficient case management, consultation and crisis intervention skills.

Position requires the employee to routinely read documents, computer screen, and reports for understanding and analytical purposes.

Framingham Source Editor Susan Petroni

Susan Petroni Framingham Source Editor Email: Phone: 508-315-7176

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