Lawsuit: Bose Headphones Spy on Listeners

FRAMINGHAM – Bose Corporation, headquartered in Framingham, is being accused of spying on its headphone customers, according to a lawsuit filed in federal court in Chicago on Tuesday.

Bose spies on its wireless headphone customers by using an app that tracks the music and podcasts they listen, according to lawsuit filed by Kyle Zak.

He alleges Bose violates customers’ right by selling the information without permission to third-parties, according to the suit.

The suit seeks an injunction to stop Bose’s “wholesale disregard” for the privacy of customers who download its free Bose Connect app to their smartphones.

Bose has not responded on the lawsuit, which may become a class action suit.

In his suit, Zak said after purchasing his QuietComfort for $350, he did as Bose suggested and downloaded the app, providing his name, email address, and headphone serial number, and then tracked what he listened to on the headphones.

The lawsuit mentions the following headphones: QuietComfort 35, QuietControl 30, SoundLink Around-Ear Wireless Headphones II, SoundLink Color II, SoundSport Wireless and SoundSport Pulse Wireless.

The company’s popular headphones bring in $3.5 billion in sales for the Framingham-based company.

Framingham Source Editor Susan Petroni

Susan Petroni Framingham Source Editor Email: Phone: 508-315-7176

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