The following is a media release from the Massachusetts Attorney General’s office submitted to SOURCE media.
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BOSTON – Massachusetts Attorney General Maura Healey today named Cynthia Mark as Chief of her office’s Public Protection and Advocacy Bureau, which protects Massachusetts residents from discrimination, fraud, scams, and other unfair practices.
“Cyndi Mark has dedicated her career to advocating for vulnerable communities, from low-wage workers and immigrants, to those facing significant barriers to the legal system,” said AG Healey. “She has been a leader at the AG’s Office for nearly five years and I know she will continue to drive our daily work fighting for the people of Massachusetts in this new role.”
Prior to this appointment, Mark served as Chief of the AG Healey’s Fair Labor Division since October 2015.
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In that role, Mark oversaw the Fair Labor Division’s civil and criminal enforcement of Massachusetts’s wage and hour laws, launching major multistate labor initiatives such as an investigation into the use of worker no-poach agreements at national fast food chains and a recent effort calling on Amazon and Whole Foods to provide their workers with adequate paid sick leave during the COVID-19 pandemic. Mark also prioritized upholding workers’ rights to organize and join unions, and helped the office lead a multistate effort to curb the misclassification of workers.
Under her leadership, the Fair Labor Division expanded its advocacy work by launching a successful series of wage theft clinics across the state that provide workers with access to free legal advice about wage theft. Since the wage theft clinics began, the AG’s Office has secured more than $1.6 million in recoveries at nearly 50 clinics attended by nearly 1,000 workers across the state.
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Prior to joining the AG’s Office, Mark spent 10 years as Managing Attorney of the Asian Outreach Unit at Greater Boston Legal Services, where she represented victims of wage theft and elder voters in their quest for bilingual ballots.
Mark has received countless awards recognizing her work, including being named Top Women of the Law by Massachusetts Lawyers Weekly, receiving the Worker Justice Award by the Chinese Progressive Association, Keeper of the Flame Award by the Lawyers Committee for Civil Rights, and the Founders Award by the Asian American Lawyers of Massachusetts.
Mark previously served as a trustee at the Harry H. Dow Memorial Legal Assistance Fund, which provides resources to ensure access to the legal system for Asian Americans deprived of justice because of barriers such as language, race, culture, poverty or immigration status.
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She also served as a board member at both Justice at Work, a legal nonprofit that supports low wage workers, and the Boston Women’s Fund, whose mission is to support community-based organizations run by women and girls to promote racial, economic and social justice. She is a graduate of Northeastern University School of Law and Tufts University and is a resident of Cambridge.
As Public Protection and Advocacy Bureau chief, Mark will oversee a staff of 150 in the Fair Labor, Consumer Protection, Insurance and Financial Services, Civil Rights, Civil Investigations and Consumer Advocacy and Response Divisions
Representative Jack Lewis 
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