BOSTON – Millions of Verizon customer records have been exposed after an technology company left user data unprotected, the International Business Times reported.
Verizon, in a statement to CNBC, apologized to their customers, but said reports that customers PIN numbers were available were not actually connected to customer accounts and were instead numbers used to confirm customers at call centers.
However, security experts say if you called Verizon at any time in 2017, you should change your pin number.
“As many as 14 million records” of Verizon customers were found unsecured on an Amazon storage server controlled by Israeli-based Nice Systems, according to ZDNet.com.
Verizon told CNN that personal information pertaining to six million customers, including names, street addresses, email addresses, telephone numbers and account PINs, had been left exposed in a database on a third-party cloud server for an undetermined length of time.
However a Verizon spokesperson told CNBC “As a media outlet recently reported, an employee of one of our vendors put information into a cloud storage area and incorrectly set the storage to allow external access. We have been able to confirm that the only access to the cloud storage area by a person other than Verizon or its vendor was a researcher who brought this issue to our attention. In other words, there has been no loss or theft of Verizon or Verizon customer information.”
Verizon was reportedly told of the data breach in June, but IBTimes reported, it took more than a week before Verizon and Nice Systems secured the server.
The security breach comes a year after Verizon said the contact information of 1.5 million business customers was for sale by hackers.